David Xmas 2012      David Smith – Head of UK & Ireland

David has over 20 years’ experience in both the telecommunications and IT sectors spanning both the UK and Irish markets. He stared his career initially with Lloyds Banking group then Honda Europe before moving into the telecoms sector working with Steve Walker at Direct Voice & Data (DVD) in the late 1990’s.

David moved over to become country manager for DVD when the business expanded into Ireland, supplying Lucent/Avaya systems to both corporates and the contact centre market.  The acquisition of DVD gave rise to an MBO opportunity resulting in David and Steve Walker becoming the majority shareholders in the stand alone business (Convergent Ireland).

Convergent supplied and supported a wide range of clients from small local businesses to Citigroup (6,500 users) and Micros Fidelio (2,000+ users over several countries in Europe).  Convergent continued to grow and operate successfully until its sale in 2005 to the Calyx group.

In 2006 David joined forces Gordon Currie and created Clear Connections (ITC), a business based in Dublin providing IT support services to a wide range of clients. The Irish business expanded its client base from SME to large corporates, and the a renewing of ties with Steve Walker in 2012 gave it the opportunity to move into the UK, which it did in 2013, opening an office in Scotland with the key aim to provide support services and consultancy into the corporate high to mid-market sector in the UK.

A key factor in the success of the business and the securing of key accounts was the introduction of a Managed Service offering which reduced costs, improved service levels and simplified management of multi-site, multi-vendor telecoms estates.

Briano Picture Brian Murphy Director: Ireland

Brian has over 15 years’ experience in Telecommunications Sector in Ireland. He began his journey in the Telecoms industry when he worked for David Smith in Convergent Systems Ireland as part of the Direct PBX , Contact Centre sales Team delivering Solution design to wide range of Clients in Ireland

Following the Sales of Convergent Systems in 2005 Brian moved along with David Smith to Clear Connections. At Clear Connections Brian has took on increased responsibilities in the enlarged organisation and became a Director of the company with responsibilities for designing larger client solutions, delivery and maintenance.    These solutions ranged from small end solutions for both fixed line and VoIP through to complex Call centres deployed by CFM insurance for example.

Brian became Director of Clear Connections Ireland in November 2012 when David Smith moved to the UK to expand the business into the UK market. The business has continued to thrive in Ireland through difficult trading environments through our flexible approach to the service sector.

The Irish business continues to grow under the stewardship of Brain, with revenue, client numbers and strategic partnerships all increasing over the past 2 Years.

wak picture         Steve Walker – Head of Systems UK & Ireland

A trained engineer with a B.Eng in Avionics, Steve has vast experience in the telecoms sector having been in the industry for over 25 years.  After 6 years with a reseller, Steve left his position as Divisional Director to found his own company (Direct Voice & Data Ltd) to address the burgeoning call centre market.  The business grows rapidly, gaining recognition and awards for customer service and product innovation and winning clients such as Legal & General, Getty Images and Heath Lambert Group.  In 1999 the business replaced Siemens as the distributor for the Lucent SDX platform in Ireland and opened an office in Dublin.  In 2000, Steve was a semi-finalist in the Ernst & Young Entrepreneur of the year awards and later that year sold his business to an LSE listed Plc.

In 2001, along with country manager Dave Smith, the Irish operation was bought back from the Plc and run successfully until its sale in 2005 to the Calyx group.  This included many high end prestigious clients from Citigroup (6,500 users) in UK, Ireland, US and Scandinavia through to localised support clients on a range of Communication systems.

On completion of the Irish Business sales Steve then became MD of IP Integration, an MBO from Cable & Wireless.  During his 6 years at the helm, the business doubled in size and won many prestigious clients including The Co-operative, Ladbrokes, Belron (Autoglass) and several NHS Trusts.  A key factor in the success of the business and the securing of key accounts was the introduction of a Managed Service offering which reduced costs, improved service levels and simplified management of multi-site, multi-vendor telecoms estates.

In 2012, Steve reunited with Dave Smith who had established a Telecoms and IT support services business (Clear Connections) in Ireland.  The success of that business has enabled Clear Connections to expand into the UK Market and in 2013 offices were established in Scotland and England. Its key aim is to provide support services and consultancy to the corporate mid-market sector in the UK.

Gordon Picture

Gordon Currie Operations Director: UK & Ireland

Gordon has an honours degree in Economics, a post grad in Business Information Technology and an MSc in Software Technology with extensive experience in running and supporting a wide variety of IT systems over the last 25 years in Ireland and the UK. His vast experience covering the public (including 10 years lead within Edinburgh District council) and private sectors (including 3 years with Standard Life).

The opportunity to bring his experience to Ireland resulted in the formation of clear Connections in Dublin in 1999, providing Solutions including the entire network from UCD (University College Dublin and Tipperrary Institute). Expanding further into the growing convergence of IT and Communications resulted in the Team formation with David Smith and Brian Murphy in 2006 creating the key components of what Clear Delivers to this day.

 

Michael Thornton – Senior Telecom Engineer

Michael holds a BSc in Science from University College Dublin as well as telecommunications engineering accreditations and has 3 years experience in the telecommunications industry. Michael’s primary area of responsibility is for the installation and maintenance of our suite of IP Telephony products.

Edgaras Skuodas Engineer

Edgaras holds a bachelor’s degree in Engineering and has trained in both the IT and telecommunications fields. Edgaras main responsibility includes the installation and maintenance of the IT and IP Telephony infrastructures covering, among others, Microsoft,Novell and Splicecom technologies.

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