We provide robust support and maintenance for clients covering hardware and software. Whether or not the technology has been sourced from us it is highly likely that we can tailor a support contract to suit.

If we have not provided your hardware, we will carry out an audit of your systems to ensure that we have the skills and stock to support your business. We can then provide a suitable agreed SLA.

Using a combination of remote administration for proactive preventive maintenance and system checkups and onsite support calls when required means that we can ensure that we will have your systems back on line as quickly as possible. Remote administration also allows us to monitor the health of our clients’ system and to provide them with status reports as required. Our in house knowledge base means that we always have all the information at hand to resolve problems that may arise.

Our support contracts can also be tailored to suit your requirements whether support be required for normal business hours or needed on a 24*7*365 basis.

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